Raising A Concern

Raise a concern with your child’s educator.
Ensure you raise all concerns in writing and request a response in a timely manner.
Contact your school https://schoolsdirectory.eq.edu.au
Contact the Regional office https://education.qld.gov. au/ contact-us/stateschools-regional-contacts
Contact QGov on 13 74 68
Online at www.qld.gov.au/contactus
Privacy complaints can be emailed to [email protected]
If issue remains unresolved, organise a meeting with the year level co-ordinator or head of learning support
Speak to the principal or head of schooling
Request an independent review by the Queensland Ombudsman
Make a complaint to another authority such as the Australian Human Rights Commission.
Department of Education Complaints Process
The Department of Education will look into the issues you have raised and try to respond to your complaint within 30 days.
If your complaint involves human rights or a privacy complaint, the Department of Education will respond within 45 business days.
If the Department of Education need more information from you or more time to deal with your complaint, they will let you know
Additional Resources
Australian Department of Education
All Means All (Australian Alliance for Inclusive Education)
allmeansall.org.au
Cyda (Children and Young People with Disability Australia)
cyda.org.au
Australian Human Rights Commission
Queensland Human Rights Commission
www.qhrc.qld.gov.au