Introducing The North Queensland Community Skill Building Program
Targeted solutions to recurrent issues faced by People with Disabilities (PWD).
“Empowering people with disabilities in rural an remote regions with tools, knowledge and support.”
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What Is The North Queensland Community Skill Building Program Program?
The The North Queensland Community Skill Building Program is about strengthening the voice, rights, and choices of people with disabilities.
Through this program, we’re working alongside community members to co-design practical self-advocacy toolkits and resources. These tools aim to bridge knowledge gaps, break down barriers, and support individuals to take control of decisions that affect their lives – whether it’s navigating education, healthcare, housing, or the mental health system.
Each month, our The North Queensland Community Skill Building Program team travels across the region to meet with community members, gather feedback, and respond to the real issues people are facing. It’s not just outreach – it’s listening, learning, and building change together.
This is a project grounded in human rights, community connection, and lived experience – and it’s designed to leave a lasting impact.
This project is funded by the Australian Government Department of Social Services as part of the The North Queensland Community Skill Building Program, and will continue through to June 2027.

Self-Advocacy Toolkits
Disability Support Pension
A toolkit for parents, carers and advocates who want to better understand their child’s right to an inclusive, accessible education. Learn how to work with schools, challenge discrimination, and advocate for the adjustments your child needs.
ACCESS TOOLKITInclusive Education
A toolkit for parents, carers and advocates who want to better understand their child’s right to an inclusive, accessible education. Learn how to work with schools, challenge discrimination, and advocate for the adjustments your child needs.
ACCESS TOOLKITQCAT
Learn about what it means when someone else is making decisions for you through QCAT (Queensland Civil and Administrative Tribunal). This toolkit breaks down legal language, explains your rights, and explores supported decision-making alternatives.
ACCESS TOOLKIT

Why Use These Toolkits?
Our self-advocacy toolkits are practical, easy-to-use resources designed to help people with disabilities — and those who support them — understand their rights, build confidence, and take action.
Each toolkit focuses on a key topic raised by our community and includes a downloadable PDF e-book, a short webinar, and a collection of helpful links, forms, and further information.
Whether you're navigating complex systems like education, social security, or legal decision-making, these toolkits aim to give you the knowledge and tools you need to speak up and stay in control.
What Do The Toolkits Cover?
As part of our The North Queensland Community Skill Building Program, we are co-designing a series of Self-Advocacy Toolkits across nine key topics identified by the community:
• Human Rights Education. (Coming Soon)
• NDIS Access. (Coming Soon)
• NDIS Appeals. (Coming Soon)
• Navigating Provider Disputes. (Coming Soon)
• Mental Health Review Tribunal. (Coming Soon)
• Child Protection. (Coming Soon)




What Is Currently Available?
Each topic will include:
> A downloadable self-advocacy toolkit (e-book format).
> A short, accessible webinar.
> A comprehensive resource hub with links to key documents, forms, and further support.
Already available toolkits include:
These resources are co-created with people with lived experience, and are designed to support individuals, families, supporters, and advocates to better understand their rights and navigate complex systems with confidence.
Stronger Together
Our Professional Team

Raoul Wilson
General Manager

Angelika Williams
Assistant Manager, Advocate

Doreen Deede
Advocate Engagement Officer NDIS

Have Something Else To Discuss?
Fill out the form to send us an email.
*Please note that this form is for general inquires only and is for NOT for advocacy issues. If you require advocacy assistance please go to our referral form.
CAIRNS
Address: 2/192 Mulgrave Road, Westcourt, QLD
Mail: PO Box 1041N, Cairns North, QLD 4870
Telephone: 1800 887 688
Email: [email protected]
TOWNSVILLE
Address: 1, 1-3 Barlow Street, South Townsville, QLD
Mail: PO Box 3065, Hermit Park QLD 4812
Telephone: 1800 887 688
Email: [email protected]
OUR OPENING TIMES
Monday to Friday 9am –4:30pm

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