Welcome To Module Two
MC 2: Entitlements and Access to Independent Advocacy within Queensland.
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— Overview
Learning Area 1: Demonstrate a Comprehensive Understanding of Statutory Entitlements and Advocacy Rights
In this section, you will build your foundational knowledge of the entitlements that underpin access to independent advocacy and explore the advocate’s role in supporting clients to navigate these rights effectively.
You will explore the core statutory entitlements that underpin independent advocacy in Queensland. Through real-world examples and case studies, you’ve seen how legislation like the NDIS Act, Human Rights Act, and Anti-Discrimination Act shapes the way advocates support their clients.
You’ve reflected on how understanding these rights is essential to:
• Identifying when they are being denied or overlooked,
• Supporting clients to challenge unfair decisions,
• Navigating complex systems such as the NDIS, mental health, housing, or income support.
— OVERVIEW
Learning objectives:
As an independent advocate, your role is not to provide legal advice, but to recognise when a person’s rights are at risk, help them understand their options, and support them to take action. Keep these principles in mind as you move into the next learning area, where you'll examine the barriers faced by marginalised populations, and how to respond as an advocate with empathy, insight, and cultural sensitivity.
1. Define statutory entitlements and the rights to independent advocacy in Australia.
2. Explain the scope of practice for independent advocacy, including access requirements for clients.
3. Identify the duties and responsibilities of advocates in ensuring equitable access to services.
— Overview
Learning Area 2: Analyse Barriers to Advocacy Faced by Marginalized Populations
In this section, you will explore how to recognise and respond to the barriers that marginalised populations face when trying to access advocacy and essential services. These barriers may be cultural, systemic, geographic, or attitudinal, and they can significantly impact a person’s ability to assert their rights.
By the end of this session, you will have the knowledge and practical strategies to identify the challenges experienced by First Nations peoples, culturally and linguistically diverse (CALD) communities, and people with disability. You’ll also be able to apply advocacy approaches that are respectful, inclusive, and responsive to each individual’s unique context to ensure access to entitlements is not just available, but genuinely achievable.
— KEY POINTS
Learning objectives:
1. Recognise and address barriers experienced by culturally and linguistically diverse (CALD) populations
2. Evaluate the unique challenges faced by First Nations populations in accessing advocacy services.
3. Examine systemic and social barriers impacting individuals with disabilities and propose strategies to overcome them.
— Overview
Learning Area 3: Develop Effective Advocacy Strategies for Rural, Remote, and Very Remote Queensland Settings
This learning area equips participants with the skills to design and implement effective advocacy strategies tailored to Queensland’s geographically diverse regions. Learners explore the unique challenges faced by rural, remote, and very remote communities, including geographical isolation, limited infrastructure, and cultural safety gaps, particularly for First Nations peoples.
By the end of this session, you will be able to identify that:
• One-size-fits-all advocacy does not work in rural and remote Queensland.
• Tailored, community-led, and flexible models are essential.
• Partnerships with local organisations and community leaders enhance trust and sustainability.
• Investment in training, cultural safety, and infrastructure is needed for long-term impact.
— KEY POINTS
Learning objectives:
1. Understand the unique needs and challenges of advocating in rural, remote, and very remote areas of Queensland
2. Design tailored advocacy approaches that consider geographical, cultural, and resource limitations.
3. Collaborate with local services and communities to enhance access to advocacy in underserved regions.
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Olivia M.
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James W.
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